At VELOMRI, we are committed to delivering your orders quickly, safely, and reliably. To ensure the fastest possible delivery, we primarily use air cargo shipping for domestic and international orders.
All orders are shipped via trusted air cargo logistics partners to provide:
Fast international delivery
Secure transportation
Real-time tracking availability
Reduced transit times compared to standard ground shipping
Shipping carriers may vary depending on destination, availability, and operational efficiency.
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-demand periods, processing may take slightly longer.
Once your order is shipped, you will receive a tracking number via email.
Delivery times may vary depending on your location and customs procedures.
Domestic Air Cargo: 1–3 business days
International Air Cargo: 2–7 business days
Please note that these are estimated delivery times and may be affected by:
Customs clearance procedures
Weather conditions
Airline logistics schedules
Remote delivery locations
International shipments may be subject to customs duties, taxes, or import fees determined by the destination country.
These charges are:
Not included in product or shipping prices
The responsibility of the recipient
Collected by local customs authorities
We recommend checking your country’s import regulations before placing an order.
Customers are responsible for providing accurate and complete shipping information.
VELOMRI is not responsible for delays or delivery failures caused by:
Incorrect address details
Missing contact information
Recipient unavailability
If a shipment is returned due to incorrect information, additional shipping fees may apply.
While we work with reliable air cargo partners, delivery times cannot be guaranteed due to factors beyond our control, including airline operations and customs processing.
We appreciate your understanding and patience in such situations.
If your order arrives damaged or appears to be lost in transit, please contact our support team within 48 hours of delivery or expected delivery date.
Provide:
Order number
Photos (if damaged)
Description of the issue
Our team will investigate and assist you promptly.
For any shipping or delivery inquiries, please contact our customer support team:
Email: [email protected] Phone: +90 553 183 20 23
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